Ricoh Imaging Europe SAS, Parc ICADE Paris Orly-Rungis, 7-9 Avenue Robert Schuman, 94150 Rungis France (“Ricoh”) has developed https://www.ricoh-imaging.co.uk/ (“the Website”). On the Website you can learn more about Ricoh and about the products and services we provide. Ricoh recognizes the importance of the protection of personal data. Ricoh promises to respect your privacy and process your personal data in a careful and confidential manner. The data will not be processed for other purposes than the purposes specified in this Privacy Statement. All data processing shall be in accordance with this Privacy Statement and the applicable laws.
What is this policy?
Who are we?
We are Ricoh Imaging Europe S.A.S. Our contact and other details are set out at the end of this policy. We are the controller in relation to the personal data processed in accordance with this policy (except where this policy explains otherwise).
Whose personal data do we process?
We may process personal data relating to you if:
What personal data do we process?
We may process personal data relating to you that we have either obtained from you, or obtained from somewhere else. The personal data relating to you that we process may include the information set out below.
Your personal details
We may process your personal details, including:
Information we obtain from communications with us
We may process information that we obtain from communicating with you, including:
Information relating to our dealings with you or the person you work for
We may process information relating to our dealings with you or the person that you work for, including:
What personal data do we process when you use our website?
Among the data that we may obtain from you when you use our website are:
What do we do with your personal data?
We may process your personal data for the following purposes:
where you or the person that you work for may be the relevant customer, user or supplier of goods or services for these purposes.
Who do we disclose your personal data to?
We may share your personal data with:
Other disclosures we may make
We may disclose your personal data to third parties:
Transfer of Electronic Files for payments and fraud management.
RICOH IMAGING EUROPE SAS shall file personal data concerning its customers, which is necessary for the management of orders and deliveries. For all orders placed via the Website by all new customers, the database is updated with information concerning them in order to fulfil their orders and facilitate assistance services provided by the Customer Relations department.
RICOH IMAGING EUROPE is registered with the Information Commissioner being the “Commission Nationale de L'Informatique et des Libertés” (C.N.I.L.) in France under number 1661201 v.0, in accordance with the requirements stipulated in the French Electronic Data Processing and Privacy [“Informatique et libertés”] law No. 78-17 dated 6 January 1978, amended.
The customer may exercise his or her individual right of access, rectification and deletion of personal data concerning him/her pursuant to the Data Protection Act 1998 and the French Electronic Data Processing and Privacy [“Informatique et libertés”] law No. 78-17 dated 6 January 1978, amended by sending an email via the contact form.
Furthermore, we hereby inform you, in connection with your order, of the use of the "Fraud Expert" solution in addition to the processing of card not present payments. Your personal data is processed by Ingenico e-Commerce Solutions SPRL being the controller, for the purpose of preventing and combating fraud (determining risk levels associated with transactions, detecting and managing any resulting alerts, informing merchants to allow them to take decisions, "human" reviews of transactions with a specified level of risk, modelling of the score).
The collection of certain of your personal data is a mandatory requirement for this purpose. Without this data, your transaction could be delayed or rendered impossible and your order cancelled.
This data is intended for the authorised departments of the Ingenico e-Commerce Solutions entities involved in such processing, and for the merchant, as well as for any third party whose involvement is required to ensure the smooth operation of the payment process and the functioning of the services offered.
Furthermore, a fraud may give rise to the recording of certain personal data relating to you in a dedicated file managed by Ingenico e-Commerce Solutions SPRL. The purpose of such file is to retain a trace of previous frauds, in particular to provide information for criteria used to evaluate transaction risks and the scoring templates used for this purpose. The recording of your data in this file may also lead to you being assigned a higher risk level in the event of any subsequent order placed with a merchant that is active in the same type of industry/sector and that is using the Fraud Expert solution, and consequently could potentially lead to the rejection of this order.
According to the provisions on the protection of personal data, you have the right with respect to the Fraud Expert solution to query, access and correct your data, as well as the right to object, for a legitimate reason, to this processing of your data. To exercise this right, you can send a letter to: Ingenico e-Commerce Solutions SPRL - Legal department "data protection" Boulevard de la Woluwe 102 – B-1200 Brussels (Belgium), or send an email to: firstname.lastname@example.org, accompanied by a signed copy of proof of identity.
What are the legal grounds for our processing of your personal data?
The legal basis on which we process your personal data is as follows:
Where do we process personal data?
The data that we process in relation to you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") that may not be subject to equivalent data protection law. It may also be processed by staff situated outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of orders, the processing of payment details and the provision of support services.
All personal data processed by is stored securely. Any payment transactions will be encrypted using appropriate technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website or systems, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How long do we process personal data for?
We process personal data only for so long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived except to the extent that it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose.
What are your rights?
You have the following rights in relation to personal data relating to you that we process:
How to withdraw your consent to processing
You can withdraw your consent to any relevant processing of personal data:
How to exercise your right of access to your personal data
You can exercise your right of access to your personal data:
Please note that we may be required to ask you for further information in order to confirm your identity before we provide the information requested.
Our details – contacting us
Our full details are:
Ricoh Imaging Europe S.A.S.
Parc ICADE Paris Orly-Rungis
7-9 avenue Robert Schuman,
94150 Rungis, France
Phone : +33 (0)1 58 42 17 00
Email : email@example.com
The Information Commissioner
The Information Commissioner is the “Commission Nationale de L'Informatique et des Libertés” (C.N.I.L.), the supervisory authority in France and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.
Changes to this policy
Date of this policy
This policy was last updated on 05.23.2018